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Key Soft Skills

That You Can Demonstrate Heading Back to the Office


We are in an interesting time. After a year in which many of us approached our jobs in ways we never imagined, we are now headed ‘back’. For some, we’ll pick up where we left off and the past year will just be a milepost (“Let’s see, I remember I was working from home, so that must have been 2020….”). For others, we’re finding that going ‘back’ just doesn’t feel like the right thing to do. And then there’s the whole spectrum between with areas of change, maybe hope, slight anxiety, or ambivalence. Wherever you find yourself, now is a great time to review and prepare to demonstrate your key skills as you navigate to that next phase, whatever it may look and feel like.

In addition to the technical or job-specific skills that you acquire through your role and personal learning, there are a whole host of softer skills that you likely use every day that can be overlooked by leadership and invisible to hiring managers. Are you aware of the soft skills where you excel, and are your prepared to sell your mastery of these skills to win (or keep) the perfect role for you? Demonstrating that you are well-rounded gives employers a reason to want to work with you.


Let’s explore some of the more important soft skills that you need to cultivate and sell to leadership.


Interpersonal Skills

The development and use of interpersonal skills is vitally important. Being able to communicate with clarity and diplomacy is a requisite for any successful role. This doesn’t mean only being able to speak and listen. There are subtleties such as knowing when to take the lead and when to step back.


Problem-solving Skills

No employer wants a worker who continuously runs into brick walls in the course of their day. Someone who is capable of using their initiative and creating solutions is desired. Being in the habit of making decisions serves you throughout your career (and beyond). Certainly being in a leadership role requires working through issues with a degree of self-confidence.


Business Acumen

Gaining a general understanding of how organizations work and operate will make you a more desirable worker. More specifically, having in-depth knowledge of how your industry (or one you wish to enter) works can give you a working knowledge that you exhibit to leadership or in interviews. Further, it helps you understand how decisions are made, an important aspect of being a leader.



If you don’t play well with others, then your leadership team isn’t likely to see you as a key member of their organization. Working within a group and recognizing the strengths and weaknesses of others demonstrates your effectiveness in reaching the goals. Let’s also not forget that top five interview question: “Tell me about a time when you worked in a team”.


Organizational Skills

Time management is crucial to the work world. From showing up on time to learning how to deal with and prioritize the demands of different managers, excelling in this area can have an impact on success. Don’t forget juggling multiple tasks and submitting everything on time.


Take advantage of this seismic shift that we are experiencing. Brush up on identifying, understanding and selling your key skills. No one is planning to do it for you.


Topics: Business Skills & Business Acumen

Lynn Swanson

About the Author

Lynn Swanson

Lynn has over 25 years of professional experience, as well as an MBA degree. Holding positions including internal consultant, trainer, business analyst, project manager and chief of staff (sales operations) have provided a solid background in discovering and leveraging strengths and skills. When a company downsize eliminated her position, Lynn drew upon her experience and skills to discover opportunities she had never anticipated. She is currently a co-founder of a tech start-up and on the side enjoys working with musicians in both short-term and long-term collaborations. Are you ready? If you are, please don’t hesitate to reach out to us!

Learn more about your specific skills and how to utilize them where you are and where you want to go with Lynn's coaching program: Tools to Get UnstuckTools to get Unstuck - Newsletter Template





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