There's no magic formula to make relationships perfect (there's no such thing as perfect), but there are some critical pieces that require a little work.

Just as we sometimes need a refresher about appropriate phone etiquette, we thought the same might be true for voicemail. So, here we offer two tips for handling voicemails.

Every change brings opportunity. Don't lose sight of the positive and remember to put the worst-case scenarios in perspective. Chances are life will go on.

So many of us are reluctant to answer the phone. In fact, some people really dislike talking on the phone. So here are 7 tips for better phone calls

Studies show that in roughly 85% of organizations, employee motivation declines sharply after six months with their managers. Is motivation really that big of a deal? HBR says, yes.

We’ve all had those days where we feel like things are spiraling out of control. Things have happened that have quickly shifted our mindset from negative to positive. Let me offer you three tips for reframing to the positive.

One of the easiest steps in adjusting or fixing our behavior is knowing what we could be doing better. Here are a few ways leaders can overcome obstacles

In a perfect world, we wouldn’t need to apologize. Unfortunately, we know, this is not a perfect world. So, we offer five tips to help us apologize better.

Bad decisions cost a lot, but we stick with them. There comes a point when you're committed to your decision, so the sooner you change your mind the better

No one likes to admit they'll be late. But sometimes it's inevitable. Here are four reasons you might dread saying those words and how to overcome it.