Well, sure, tone, and words matter, of course. But that idea that we could wind up labeling someone – defining someone – by the way their personality made us feel. Eeew. How many times have I done that? I’m not sure I want to count.

Discovering that we had misunderstood something, made a mistake, given a wrong answer or reached a conclusion based on partial information can produce feelings of inadequacy, shame, fear of failing again.

At Your Clear Next Step, we've found that making sure you're focused on what matters goes a long way to being effective! The planning you do now

Change can feel so overwhelming, especially when it comes from outside our control.

Are you finding it tricky to communicate and keep people motivated within your virtual team?

Working relationships get strained to the point where they’re not relationships, and they simply don’t work. So, what do we do about it?

We all make mistakes. Honestly, it’s the most human thing we can do. We mess up, we apologize, and try to make things right.

When it comes to getting things done, focus is the name of the game. But many factors can make focusing difficult. Here are four things I believe can help!

There’s no coat rack for emotions at the door, so let’s look at three common barriers that prevent people from being comfortable sharing them.

Becoming emotionally intelligent is a process through which we become acutely aware of our responses and how we show up in any given situation.